- #Tomtom mydrive connect firewall how to#
- #Tomtom mydrive connect firewall drivers#
- #Tomtom mydrive connect firewall update#
- #Tomtom mydrive connect firewall windows#
#Tomtom mydrive connect firewall update#
Update via MyDrive ConnectBefore you can update a PRO driver terminal, the support application 'MyDrive Connect' must be installed on a computer and the driver terminal must be connected to the computer via USB.Note: To learn more about MyDrive Connect and the installation process, read the FAQ.Availability check and installationWhen a PRO driver terminal is connected to a computer with MyDrive Connect installed, the support application will start automatically and inform you, if a software update is available for download and installation. In this case contact your WEBFLEET account administrator.Select the required update package from the drop-down list. Start formatting.Note: Format the SD card before use, to avoid corrupted data and to ensure sufficient storage capacity is available.Log in to the using the regular WEBFLEET account credentials.Note: If you receive an error while logging in, you do not have the for the Mobile Device Manager.
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If you are using 'Mac OS', follow these steps.Go to 'Disk Utility'.Choose the SD card.Go to 'Partition' tab and click 'Options'.Choose 'Master Boot Record'. Select an operating system from the list to view the instructions. The steps to format an SD card depend on the operating system of the computer that is used during the formatting process. 128GB, formatted in exFAT).To update a PRO 8375 using a microSD card, follow these steps.įormat a microSD card. However, it is necessary to download the update as a packaged zip-file via the, store the file onto a computer and extract the content onto an empty and formatted microSD card (max. Update via microSD cardUpdating a PRO 8375 via microSD card does not require an internet connection during the update process.
#Tomtom mydrive connect firewall drivers#
Reconnect your device to the computer.Windows will automatically update the latest drivers for your device and MyDrive Connect should now recognise your device.If MyDrive Connect does not recognise your device after following these steps, connect your device to another computer. Reset your device.To do this, see our FAQ.
#Tomtom mydrive connect firewall how to#
Reinstall MyDrive.For instructions on how to install MyDrive Connect see our FAQ. Confirm the action by clicking Uninstall. Uninstall MyDrive Connect.To do this, open Programs and Features by right clicking the Start button and clicking Programs and Features.You will see MyDrive Connect in the list of installed programs.Select it then click Uninstall/Change. Right-click TomTom and click Uninstall.Tick the box in the confirmation window to confirm that the driver software will be deleted and click OK.
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Uninstall the driver.To do this, open Device Manager by right clicking the Start button and click Device Manager.In Device Manager, double-click Network adapters to open it.
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Reset your device.To do this, see our FAQIf your device is still not recognised by your computer, do the following. Connect your device directly to your computer and not to a USB hub or keyboard. You can check the settings of those programs to be sure they allow connectivity with external hardware.If your device is still not recognised by your computer, do the following. If you don't see the Network Status screen, first make sure the USB cable is connected directly to your computer and not to a USB hub.Important: Make sure that you are not using the windscreen mount to connect to your computer.Please note that programs such as anti-virus or firewall software may prevent MyDrive Connect from recognising your device.
#Tomtom mydrive connect firewall windows#
When you connect your navigation device to your computer and the computer recognises your device, the device displays the Network Status screen with the message 'Your computer and device are now connected'.When you are using Windows 10, MyDrive Connect may not be able to recognise your navigation device when you connect it to your computer.